Privacy Policy

SpyEng ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal data we collect when you use this website or contact us, how we use it, and what rights you have under the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018.

1. Who We Are

The data controller for this website is:

SpyEng
Cork, Ireland
Email: manus@spyeng.ie
Phone: 087 718 4280

If you have any questions about how we handle your personal data, please contact us using the details above.

2. What Personal Data We Collect

We only collect personal data that you voluntarily provide to us. This occurs when you submit an enquiry through our contact form and may include:

• Your full name
• Your email address
• Your phone number (if provided)
• Your property address or location (if provided)
• The service you are enquiring about
• The content of your message

We do not collect any sensitive personal data (also known as special category data) and we do not knowingly collect data from children under the age of 16.

3. How We Collect Your Data

We collect data directly from you when you complete and submit the contact form on our website. We do not use tracking pixels, behavioural advertising, or third-party analytics tools (such as Google Analytics) on this website.

4. Why We Collect Your Data and Our Legal Basis

We collect and process your personal data for the following purposes:

• To respond to your enquiry — Legal basis: legitimate interests (to communicate with prospective clients who have contacted us).
• To provide the services you have requested — Legal basis: performance of a contract (or steps taken at your request prior to entering into a contract).
• To comply with legal obligations — for example, record-keeping requirements applicable to SEAI-registered assessors.

We do not use your data for automated decision-making or profiling, and we will never sell your personal data to any third party.

5. Third-Party Services

StaticForms (Contact Form Processing)

Our contact form is processed by StaticForms (staticforms.xyz), a third-party form submission service. When you submit the contact form, your data is transmitted to StaticForms' servers and forwarded to our email address. StaticForms acts as a data processor on our behalf. Please refer to StaticForms' own privacy policy for details of how they handle form data.

Google Fonts

This website loads fonts from Google Fonts (fonts.googleapis.com). When your browser requests a font file, Google's servers receive your IP address as part of a standard HTTP request. We do not control this data transfer. Please refer to Google's Privacy Policy for further information.

Unsplash

Some images on this website are served directly from Unsplash's content delivery network (images.unsplash.com). Your browser may send standard request data (including your IP address) to Unsplash's servers when loading these images.

6. How Long We Keep Your Data

We retain personal data submitted via the contact form for as long as is necessary to handle your enquiry and any resulting service engagement, and thereafter for a period of up to 3 years for legitimate business record-keeping purposes, unless a longer retention period is required by law.

You may request deletion of your data at any time (see Section 8 below).

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. Contact form submissions are transmitted over an encrypted (HTTPS) connection.

8. Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the personal data we hold about you.
• Right to rectification — you can ask us to correct inaccurate or incomplete data.
• Right to erasure — you can ask us to delete your personal data, subject to any legal obligations we may have to retain it.
• Right to restriction of processing — you can ask us to restrict how we use your data in certain circumstances.
• Right to data portability — you can request your data in a structured, commonly used, machine-readable format.
• Right to object — you can object to processing based on legitimate interests.
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at manus@spyeng.ie. We will respond within one month of receiving your request, as required by GDPR.

9. Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with applicable data protection law, you have the right to lodge a complaint with the Irish supervisory authority:

Data Protection Commission (DPC)
21 Fitzwilliam Square South, Dublin 2, D02 RD28
Website: www.dataprotection.ie
Phone: +353 (0)1 765 0100

We would, however, appreciate the opportunity to address your concerns before you approach the DPC, so please contact us in the first instance.

10. Cookies

This website does not use cookies for tracking, analytics, or advertising purposes. No cookie consent banner is required.

Your browser may store temporary session data as part of normal website operation, but no persistent tracking cookies are set by this website.

11. Links to Other Websites

This website may contain links to external websites (for example, the StaticForms or SEAI websites). We are not responsible for the privacy practices of those sites and recommend you review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically.

13. Contact Us

For any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:

SpyEng
Email: manus@spyeng.ie
Phone: 087 718 4280
Cork, Ireland